Summary/objective

This supervisor assists and supports the Branch Manager in the administration and efficient daily operation of a full-service branch office with a total book of business less than $25 million, including the areas of operations, lending, product sales, customer service, and security and safety in accordance with the Bank’s objectives. Performs supervisory duties in the absence of the Branch Manager. Provides leadership, training and supervision to branch personnel.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Develops new deposit business and provides a superior level of customer relations.

• Assists the Branch Manager in ensuring the branch is organized, coordinating available resources (e.g., staff, materials, etc.) for maximum results.

• Performs operational duties as directed by the Branch Manager to maintain compliance with regulatory guidelines

• Assists and relieves in various job functions of the branch as needed or required.

• Assures audit compliance and procedure quality control and recommends and initiates corrective actions; ensures that the branch is in compliance with established Bank policies, procedures and state and federal regulations.

• Maintains knowledge of security and safety policies and strictly adheres to established procedures

• Participates and directs day to day operations for the branch; approves large deposits and withdrawals; reviews and acts on daily reports; ensures the branch is maintained in a neat, clean and attractive manner

• Ensures effective communication to staff and implementation of all policy and procedure changes as approved by Senior Management

• Assists in processing loans

• Take loan applications for retail/small business loans as needed

• Ensures that own work is in compliance with all applicable laws, regulations, policies and guidelines.

• Performs all other duties as assigned.

Competencies

• Results driven and customer focused

• Detail oriented

• Leadership and management skills

• Excellent written and verbal communication skills

Supervisory responsibilities

Supervises Universal Banker and Senior Teller. Indirectly supervises the remaining teller staff.

Physical demands

Office setting with moderately varied desk-oriented activity, with fatigue being relieved by opportunities to stand and move around in a comfortable environment. Ability to lift/move/carry approximately 20 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department an “undue hardship” then the employee must be accommodated; hence, omitting lifting as a physical requirement.

Travel required

Ability to travel if required to perform the essential job functions.

Required education and experience

• Minimum 3 years in financial industry setting

• Background in financial institution operating policies and procedures, banking regulations

• Supervisory skills including organizing, planning, delegating and interpersonal skills.

Preferred education and experience

• Knowledge of personal computer and related word processing and spreadsheet software.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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